THE 24/7 LEARNING ACADEMY
The 24/7 Learning Academy is a place where professional are ready to inspire young minds and help them with their studies .we help, assist and guide young , teenagers and students .
THE 24/7 LEARNING ACADEMY
Would you like to react to this message? Create an account in a few clicks or log in to continue.
Top posters
HAMADA (926)
926 Posts - 68%
BRIM (165)
165 Posts - 12%
boualem02 (97)
97 Posts - 7%
sasuna (43)
43 Posts - 3%
tanita (43)
43 Posts - 3%
razane (26)
26 Posts - 2%
23 Posts - 2%
tanita- (17)
17 Posts - 1%
12 Posts - 1%
11 Posts - 1%
Search
Display results as :
Advanced Search
Latest topics
Software companiesTue May 24, 2022 8:19 pmTimothyGr
The Little Match GirlWed Feb 23, 2022 11:37 amHAMADA
What is Digital Literacy?Mon Jan 31, 2022 7:24 amHAMADA
PlagiarismSat Jan 29, 2022 7:48 pmHAMADA
20 of the world's best soups.Sat Jan 29, 2022 4:44 pmHAMADA
Listening Scripts Sun Dec 13, 2020 11:35 amHoltBri
How to Become President of the USA ?Fri Nov 06, 2020 6:17 pmHAMADA
JE PARLE FRANÇAIS – Niveau DALF C1Fri Nov 06, 2020 10:36 amHAMADA
Dictionnaire pratique arabe-français 1887.pdfFri Nov 06, 2020 10:35 amHAMADA
L’Anglais malinFri Nov 06, 2020 10:34 amHAMADA
Grammaire linguistique de l’anglaisFri Nov 06, 2020 10:32 amHAMADA

Go down
avatar
bepositive
MEMBRE
MEMBRE
Number of posts : 6
Age : 42
Registration date : 2013-01-23

English telephone phrases  Empty English telephone phrases

Fri Jan 25, 2013 6:01 pm
If you're like most English learners, you find it difficult to make
phone calls in English. But if you're traveling abroad or working in a
foreign company, using English on the phone is essential. So how do you
conquer this last obstacle to fluency? Prepare yourself for any
telephone situation with the following phrases and techniques.



Introductions
Start any telephone conversation by introducing yourself: "Hello, this is Peter Jones. If you answer the phone and the caller fails to identify himself, you can say: "May I ask who's calling, please?"


Asking for someone / Making a request
If you're calling to talk to a specific person, then phrase your request as a polite question, e.g. "May I speak to Rachel Smith, please?" When you have an extension number but no name you can say: "Could I have extension number 635?" But if you're calling with a specific purpose, then a statement works best: "I’m calling to make a reservation."
Holding and transferring

"Please hold" is telephone language for "just a moment". When you need to be transferred (connected) to another extension you'll often hear: "Connecting your call..." or "Please hold, I'll transfer you.".” If you call a business at a busy time, you might hear only a brief, "Hello, please hold!" before the operator switches over to another line.


Leaving a message

When the person you're calling isn't available, be prepared to leave a message. You might use voicemail (a digital voice recording system) or an answering machine (a machine that records messages onto a tape). If you're talking to an operator, they'll ask: "Would you like to leave a message?" Or you can say, "May I leave a message?" Be sure to leave your phone number if you want the person to return your call. This is called a call back number.


Asking the speaker to slow down
If you're not sure you'll understand everything in English, be honest. Tell the speaker immediately: "My English isn't very strong, could you please speak slowly?" Most people will appreciate your honesty and will be happy to oblige.



Write it down
If you're nervous about telephoning in English, it's helpful to prepare a
script. Write out a brief outline of what you need to say. You can
use it to organize your thoughts beforehand and as a reference if you
get confused during the call.


Remember your manners

It's very important to sound polite on the telephone. Use phrases like <="" b="">, 'Could you', and 'Please' when making requests. And always remember to finish a conversation with 'Thank you' and 'Goodbye'!
sasuna
sasuna
Administrator
Administrator
Number of posts : 43
Age : 49
Location : Khenchela
Registration date : 2010-12-22

English telephone phrases  Empty Re: English telephone phrases

Thu Jan 31, 2013 9:30 pm
English telephone phrases  Thank-you-20
Back to top
Permissions in this forum:
You cannot reply to topics in this forum